Frequently Asked Questions

How do I become a Dixon distributor?

Visit our Contact Us page to send an email to learn more about this process or email sales@dixonvalve.com.

How do I find a Dixon branch near me?

Visit our Contact Us page to find this information.

How do I get in touch with Customer Service? My Sales Representative?

Visit Contact Us to find a Sales Representative or send an email to isales@dixonvalve.ca.

Does Dixon offer product training?

Yes! Please reach out to your Sales Representative to learn more about our training programs.

How can I buy Dixon products online? How do I set up an online account?

Online distributor account registration is coming soon. We are currently working on this feature and it is not yet available. Please check back soon for updates.

When do I see the price for my products?

When you’re logged into your online Distributor account, your price can be seen on the product pages or in the shopping cart.

How do I find product drawings, dimensional specifications, or Material Safety Data Sheets (MSDS) sheets on the website?

Enter the part number in the search bar and select the product. If resources are available, they can be found in the Resources tab within the product attributes section. Click a resource link to download the PDF.

How do I find product literature?

Visit our Knowledge Center to explore available resources. You can search by keyword or use the available filters to narrow results by resource type. Resources can also be sorted alphabetically or by date added to help you find what you need quickly. In addition, relevant resources may be available on specific product and market pages. As we regularly add new content, be sure to check back often for the latest resources and updates.

How do I find product manuals?

Equipment manuals can be found in our Knowledge Center. To view available manuals, use the Resource Type filter and select Equipment Manual.

How do I find information about Dixon's events?

Visit our News & Events page for the latest information.

Where do I find information on Dixon product certifications?

Certifications can be found on the product's page or in our Knowledge Center. To view available certifications within the knowledge center, use the Resource Type filter and select Certifications.

How can I find Material Test Reports (MTRs)?

Visit the Locate an MTR page.